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💬 Help Desk

Frequently Asked Questions

Have questions about the sol card limits, top-ups, or security? We've gathered and answered the most common inquiries.

According to the official SolCard terms, the Virtual card tier has a monthly spending limit of $5,000, and standard identity verification is generally not mandatory for this basic tier under standard usage. The Platinum card tier has no monthly spending limit but requires completing a standard identity verification review to activate. Note that eligibility and verification checks can still vary by region, jurisdiction, and compliance rules.

Fees vary by card type and may change. The official site currently describes a 5% top-up fee and a one-time $10 issuance fee for the Virtual card tier, with a 2% foreign transaction fee for transactions in non-USD currencies. Other tiers may have different pricing. Always review the official fee schedule and terms before funding a card.

No. This website is an independent educational review guide. We are not SolCard, not the card issuer, and not operated by SC PAYMENTS LIMITED. We do not provide card account services, payment processing, or customer support. For account support, visit the official help center.

Unused balance handling is subject to the official SolCard Terms and issuer rules. The current Terms describe a USDT withdrawal/redemption process for unused balances with a minimum redeemable amount of 10 USD and a 48-hour time interval between redemptions. Review the official Terms before funding a card.

Prepaid virtual card merchant acceptance and geographic coverage vary by card type and issuer policies. Select merchant categories, MCC codes, and geographical regions may be restricted or blocked per the official Terms and Help Center guidelines. Verify restricted merchant lists in the official Help Center.

Source note: This section is based on publicly available SolCard pages and help articles checked on May 31, 2026. Product terms, supported regions, card limits, fees and verification requirements can change. Always confirm in the official SolCard app before funding a card.

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⚠️ Independent Portal Information

We are a third-party educational guide and analytical review portal. While we do our best to maintain accurate and up-to-date fees, limits, and details, official terms can change at any time. Review terms at the official website before funding a card.